Regulatory Alignment

Last updated: January 2026

1. Data Controller

The data controller responsible for the processing of personal data collected through this website is SlateVectorWorks, registered at Amagerbrogade 112, 2300 København S, Denmark. For all privacy-related inquiries, you may contact our Data Protection Officer at [email protected].

2. Types of Personal Data Collected

We collect and process the following categories of personal data:

• Identity Data: Full name, professional designation, and organizational affiliation provided through contact forms.
• Contact Data: Email address, telephone number, and physical address submitted during inquiry or service engagement.
• Technical Data: IP address, browser type and version, operating system, device identifiers, and access timestamps collected automatically through standard web server logging.
• Usage Data: Pages visited, session duration, navigation patterns, and interaction events captured through essential analytics strictly necessary for service delivery.

3. Legal Basis for Processing

We process personal data under the following legal bases as defined by Article 6 of the EU General Data Protection Regulation (GDPR):

• Consent (Art. 6(1)(a)): Where you have provided explicit, informed consent for specific processing activities, such as marketing communications or optional analytics.
• Contractual Necessity (Art. 6(1)(b)): Where processing is necessary for the performance of a contract to which you are a party, or for pre-contractual measures taken at your request.
• Legitimate Interest (Art. 6(1)(f)): Where processing is necessary for our legitimate interests in maintaining service quality, security, and operational integrity, provided such interests are not overridden by your fundamental rights.
• Legal Obligation (Art. 6(1)(c)): Where processing is required to comply with applicable legal obligations under EU or Danish law.

4. Purpose of Data Processing

Personal data is processed exclusively for the following purposes:

• Responding to inquiries and providing requested information about our services.
• Executing and managing service engagements, including project scoping, delivery, and invoicing.
• Maintaining website functionality, security, and performance through essential technical operations.
• Complying with applicable legal, regulatory, and contractual obligations.
• Communicating material updates regarding active service engagements.

5. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected. Contact form submissions are retained for a maximum of 24 months following the last interaction. Contract-related data is retained for the duration of the engagement plus 6 years in compliance with Danish bookkeeping obligations (Bogføringsloven). Technical logs are automatically purged after 90 days.

6. Data Sharing & Third Parties

We do not sell, rent, or commercially distribute personal data to third parties. Data may be shared with the following categories of recipients strictly under data processing agreements:

• Cloud infrastructure providers hosting our services (subject to Standard Contractual Clauses).
• Payment processing services for transaction fulfillment.
• Legal and regulatory authorities where disclosure is mandated by law.

7. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure adequate protection through EU-approved transfer mechanisms, including Standard Contractual Clauses (SCCs) adopted by the European Commission, or transfers to jurisdictions with an adequacy decision.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of Access (Art. 15): Request a copy of the personal data we hold about you.
• Right to Rectification (Art. 16): Request correction of inaccurate or incomplete data.
• Right to Erasure (Art. 17): Request deletion of your personal data where no overriding legal obligation requires retention.
• Right to Restriction (Art. 18): Request limitation of processing under specific circumstances.
• Right to Data Portability (Art. 20): Receive your data in a structured, commonly used, machine-readable format.
• Right to Object (Art. 21): Object to processing based on legitimate interests, including direct marketing.
• Right to Withdraw Consent: Withdraw consent at any time without affecting the lawfulness of prior processing.

9. Data Protection Authority

If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the Danish Data Protection Authority (Datatilsynet):

Borgergade 28, 1300 København K, Denmark
Phone: +45 33 19 32 00
Email: [email protected]

Last updated: January 2026

1. What Are Cookies

Cookies are small text files placed on your device when you access this website. They serve to remember your preferences, maintain session state, and enable essential website functionality. Cookies do not contain executable code and cannot access files on your device.

2. Categories of Cookies Deployed

• Strictly Necessary Cookies: Essential for website operation. These enable core functions such as session management, security token validation, and load balancing. They cannot be disabled as the website would not function without them.
• Functional Cookies: Remember your preferences and settings (such as cookie consent choices) to provide a personalized experience. These are set only upon your explicit authorization.
• Analytics Cookies: Collect anonymous, aggregated data about website usage patterns to help us improve performance and content relevance. These are deployed only with your explicit consent.

3. Managing Cookie Consent

Upon your first visit, you are presented with a cookie consent banner allowing you to accept or decline non-essential cookies. Your choice is stored in your browser's local storage and persists across sessions. You may modify your cookie preferences at any time by clearing your browser's local storage and revisiting this site, which will re-present the consent interface.

4. Third-Party Cookies

This website does not deploy third-party tracking cookies, advertising pixels, or cross-site monitoring technologies. Google Maps embedded on our contact page may set cookies controlled by Google; we recommend reviewing Google's privacy policy for details on their cookie usage.

5. Browser Configuration

You may configure your browser to block or delete cookies. Refer to your browser's help documentation for specific instructions. Note that disabling strictly necessary cookies may impair website functionality.

Last updated: January 2026

1. General Refund Principles

SlateVectorWorks provides professional digital engineering services. Given the bespoke nature of our work, refunds are evaluated on a case-by-case basis aligned with project milestones, delivered deliverables, and the terms specified in each individual service agreement.

2. Pre-Engagement Cancellation

If you wish to cancel a service engagement before any work has commenced, you are entitled to a full refund of any advance payments made within 14 calendar days of payment, in accordance with EU consumer protection regulations. Cancellation must be communicated in writing to [email protected].

3. In-Progress Engagements

For engagements that have commenced, refunds are calculated based on the following framework:

• Phase 1 (Discovery): Upon completion of Phase 1 deliverables, 30% of the total engagement value is non-refundable as this phase involves resource allocation, analysis, and documentation generation.
• Phase 2 (Engineering): Upon commencement of Phase 2, an additional 40% of the total engagement value becomes non-refundable due to active engineering resource deployment.
• Phase 3 (Deployment): Upon commencement of Phase 3, the remaining 30% becomes non-refundable as deployment, testing, and documentation finalization are execution-bound activities.

4. Quality Disputes

If delivered work materially deviates from the agreed specifications documented in the service agreement, you may submit a formal quality dispute within 14 days of delivery. We will conduct an independent technical review and, where warranted, either remediate the identified discrepancies at no additional cost or issue a proportionate refund.

5. Refund Processing

Approved refunds are processed within 10 business days to the original payment method. Refund amounts are denominated in Euros (€) and any applicable currency conversion fees are borne by the refund recipient.

6. Dispute Resolution

Any disputes arising from refund requests shall first be addressed through direct negotiation. Where resolution cannot be reached, disputes shall be submitted to the jurisdiction of the Copenhagen City Court (Københavns Byret) in accordance with Danish law.

Last updated: January 2026

1. Acceptance of Terms

By accessing this website, submitting an inquiry, or engaging SlateVectorWorks for professional services, you acknowledge and agree to be bound by these Terms of Engagement. If you do not agree to these terms, you must not access or use our services.

2. Scope of Services

SlateVectorWorks provides premium web engineering, digital infrastructure, and enterprise platform development services as described on this website and in individual service agreements. The specific scope, deliverables, timelines, and pricing for each engagement are defined in the corresponding service agreement executed between the parties.

3. Service Agreements

Each engagement is governed by a separate service agreement that supersedes these general terms in the event of conflict. Service agreements define project-specific specifications, milestone structures, acceptance criteria, and payment schedules.

4. Payment Terms

• All prices are quoted in Euros (€) exclusive of applicable VAT.
• Invoices are issued upon milestone completion as specified in the service agreement.
• Payment is due within 14 calendar days of invoice date unless otherwise specified.
• Late payments accrue interest at the statutory rate under Danish Renteloven (Interest Act).
• We reserve the right to suspend work on any engagement where payment is overdue by more than 14 days.

5. Intellectual Property

Upon full payment of all invoiced amounts, ownership of all deliverables produced specifically for your engagement transfers to you. SlateVectorWorks retains ownership of pre-existing tools, frameworks, methodologies, and general-purpose code libraries used in the production of deliverables, and grants you a perpetual, irrevocable, non-exclusive license to use such components within the context of the delivered work.

6. Confidentiality

Both parties agree to maintain strict confidentiality regarding all proprietary information exchanged during the course of an engagement. This obligation survives the termination of the engagement for a period of 3 years.

7. Limitation of Liability

To the maximum extent permitted by applicable law, SlateVectorWorks's total aggregate liability under any service agreement shall not exceed the total fees paid under that agreement. We shall not be liable for indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

8. Force Majeure

Neither party shall be liable for delays or failures in performance resulting from causes beyond reasonable control, including but not limited to natural disasters, acts of government, pandemic conditions, infrastructure failures, or cyberattacks.

9. Termination

Either party may terminate a service agreement with 30 days' written notice. Upon termination, you shall pay for all work completed and accepted up to the termination date. Confidentiality and intellectual property provisions survive termination.

10. Governing Law & Jurisdiction

These terms and any service agreement are governed by the laws of Denmark. Any disputes shall be subject to the exclusive jurisdiction of the Copenhagen City Court (Københavns Byret).

11. Amendments

We reserve the right to amend these terms at any time. Material changes will be communicated through this website or directly via email to active clients. Continued use of our services following notification constitutes acceptance of amended terms.